{"id":16,"date":"2025-12-21T06:48:50","date_gmt":"2025-12-21T04:48:50","guid":{"rendered":"https:\/\/jcendurance.com\/?page_id=16"},"modified":"2026-03-22T19:02:38","modified_gmt":"2026-03-22T17:02:38","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/superflow-racing.com\/es\/return-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. \u00c1mbito de aplicaci\u00f3n<\/h2>\n\n\n\n<p>Esta pol\u00edtica se aplica a todos los productos vendidos a trav\u00e9s de esta tienda en l\u00ednea, incluidos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dispositivos electr\u00f3nicos fabricados por nosotros.<\/li>\n\n\n\n<li>Productos con componentes o carcasas fabricados con <strong>Impresi\u00f3n 3D<\/strong>.<\/li>\n\n\n\n<li>Filtros de aire para motocicletas y productos relacionados con el sistema de admisi\u00f3n.<\/li>\n\n\n\n<li>Accesorios asociados a los productos anteriores.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Derecho de retractaci\u00f3n<\/h2>\n\n\n\n<p>De conformidad con la normativa aplicable en materia de protecci\u00f3n de los consumidores, los clientes tienen un <strong>Periodo de 14 d\u00edas<\/strong> a partir de la fecha de recepci\u00f3n del pedido para ejercer su derecho de desistimiento, <strong>siempre que el producto no haya sido utilizado, instalado o manipulado<\/strong>.<\/p>\n\n\n\n<p>Para ejercer este derecho, el cliente deber\u00e1 comunicarlo expresamente a la tienda, indicando el n\u00famero de pedido y el motivo de la devoluci\u00f3n.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Condiciones generales de devoluci\u00f3n<\/h2>\n\n\n\n<p>S\u00f3lo se aceptar\u00e1n devoluciones si <strong>todos<\/strong> se cumplen las siguientes condiciones:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El producto tiene <strong>no se ha instalado ni utilizado<\/strong>.<\/li>\n\n\n\n<li>El producto est\u00e1 en <strong>perfecto estado<\/strong>, sin signos de uso, instalaci\u00f3n, suciedad, da\u00f1os o modificaciones.<\/li>\n\n\n\n<li>El producto se devuelve en su <strong>embalaje original<\/strong>, incluyendo todos los accesorios, manuales y art\u00edculos incluidos.<\/li>\n\n\n\n<li>El producto muestra <strong>sin signos de haber estado conectado<\/strong> a un veh\u00edculo o a cualquier sistema el\u00e9ctrico o mec\u00e1nico.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Exclusiones del derecho de retorno<\/h2>\n\n\n\n<p>\u26a0\ufe0f <strong>No se aceptar\u00e1n devoluciones en los siguientes casos:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Productos que se han <strong>instalado o utilizado<\/strong>, aunque sea parcial o temporalmente.<\/li>\n\n\n\n<li>Productos electr\u00f3nicos que han sido <strong>conectado a un veh\u00edculo, sistema el\u00e9ctrico o unidad de control<\/strong>.<\/li>\n\n\n\n<li>Filtros de aire que han sido <strong>instalado en una motocicleta<\/strong>, Por razones de higiene, seguridad y uso.<\/li>\n\n\n\n<li>Productos con <strong>Carcasas impresas en 3D<\/strong> que muestren signos de instalaci\u00f3n, fijaci\u00f3n, ajuste o modificaci\u00f3n.<\/li>\n\n\n\n<li>Productos fabricados total o parcialmente <strong>por encargo<\/strong>, personalizados o configurados espec\u00edficamente para el cliente.<\/li>\n\n\n\n<li>Productos da\u00f1ados debido a <strong>instalaci\u00f3n incorrecta, manipulaci\u00f3n inadecuada o uso fuera de las condiciones especificadas<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Una vez instalado o utilizado un producto, \u00e9ste <strong>pierde su valor comercial<\/strong> y no pueden revenderse. Por lo tanto, estos productos <strong>no pueden ser objeto de devoluci\u00f3n<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. 5. Procedimiento de devoluci\u00f3n<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>El cliente debe ponerse en contacto con la tienda con antelaci\u00f3n para solicitar la devoluci\u00f3n.<\/li>\n\n\n\n<li>Una vez autorizada la devoluci\u00f3n, se facilitar\u00e1n las instrucciones de env\u00edo.<\/li>\n\n\n\n<li>El producto debe enviarse debidamente embalado y protegido.<\/li>\n<\/ul>\n\n\n\n<p>Salvo en caso de error de la tienda o defecto de fabricaci\u00f3n, <strong>los gastos de devoluci\u00f3n correr\u00e1n a cargo del cliente<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Reembolsos<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Los reembolsos se efectuar\u00e1n una vez que se haya recibido e inspeccionado el producto devuelto.<\/li>\n\n\n\n<li>Los reembolsos se efectuar\u00e1n utilizando el <strong>misma forma de pago<\/strong> utilizado para la compra original.<\/li>\n\n\n\n<li>El plazo m\u00e1ximo de devoluci\u00f3n es de <strong>14 d\u00edas naturales<\/strong> a partir de la recepci\u00f3n del producto devuelto.<\/li>\n<\/ul>\n\n\n\n<p>Los gastos de env\u00edo originales son <strong>no reembolsable<\/strong>, excepto en caso de error de la tienda.<\/p>\n\n\n\n<p>Las tarifas de procesamiento de pagos (por ejemplo, PayPal, tarjeta de cr\u00e9dito u otras tarifas de transacci\u00f3n) se deducir\u00e1n del monto del reembolso, ya que estos son costos externos cobrados por los proveedores de pago y no son recuperables por la tienda.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Productos defectuosos o errores de env\u00edo<\/h2>\n\n\n\n<p>Si el producto tiene un <strong>defecto de fabricaci\u00f3n<\/strong> o no se corresponde con el pedido realizado, el cliente deber\u00e1 notific\u00e1rnoslo en el plazo de <strong>48 horas<\/strong> de recepci\u00f3n.<\/p>\n\n\n\n<p>En tales casos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La tienda se har\u00e1 cargo de los gastos de env\u00edo de la devoluci\u00f3n.<\/li>\n\n\n\n<li>Se ofrecer\u00e1 al cliente, seg\u00fan proceda, <strong>reparaci\u00f3n, sustituci\u00f3n o reembolso completo<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Son los siguientes <strong>no se consideran defectos de fabricaci\u00f3n<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instalaci\u00f3n incorrecta.<\/li>\n\n\n\n<li>Uso inadecuado.<\/li>\n\n\n\n<li>Modificaciones no autorizadas.<\/li>\n\n\n\n<li>Desgaste normal.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Responsabilidad del cliente<\/h2>\n\n\n\n<p>El cliente es responsable de garantizar que el producto sea <strong>compatibles con su motocicleta o aplicaci\u00f3n<\/strong> antes de realizar una compra. En caso de duda, se recomienda a los clientes que se pongan en contacto con la tienda para recibir asesoramiento antes de realizar el pedido.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">9. Contacto<\/h2>\n\n\n\n<p>Para cualquier pregunta relacionada con devoluciones y reembolsos, los clientes pueden ponerse en contacto con nosotros en:<\/p>\n\n\n\n<p><strong><a>jcsuperflowracing@gmail.com<\/a><\/strong><\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>1. Scope of Application This policy applies to all products sold through this online store, including: 2. Right of Withdrawal In accordance with applicable consumer protection regulations, customers have a 14-day period from the date of receipt of the order to exercise their right of withdrawal, provided that the product has not been used, installed, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-16","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Return and Refund Policy - JC SuperFlow Racing<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/superflow-racing.com\/es\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return and Refund Policy - JC SuperFlow Racing\" \/>\n<meta property=\"og:description\" content=\"1. 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